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Screen to Screen Selling Show

Welcome to the Screen to Screen Selling TV show hosted by Doug Devitre, your source to increasing sales, productivity, and customer experience. In each show, we will sit down with world class thought leaders to discuss latest trends, innovating concepts and ideas to keep you ahead of the curve using the latest technology. Receive announcements on latest episodes http://devitre.co/screen2screen
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You are watching the Screen to Screen Selling TV show hosted by Doug Devitre, your source to increasing sales, productivity, and customer experience.  In each show, we will sit down with world class thought leaders to discuss latest trends, innovating concepts and ideas to keep you ahead of the curve using the latest technology.  Get notified as soon as new episodes are produced http://devitre.co/screen2screen.

Aug 19, 2015

Lee Johnsen has a 20-year record of successfully guiding organizations toward improved productivity and enriched work relationships resulting in significant growth. His broad practical experience in consulting and strategizing with corporate learning and development managers, as well as his technical knowledge, have served him well in creating winning strategies and achieving optimal results.

Lee has held officer and management positions in Fortune 500 corporations and government agencies. His expertise encompasses executive coaching, strategic planning, leadership and management development training, performance improvement, change management, and sales and service development.

Ask Lee about his Virtual Team Operating Agreement.

Key takeways include:

  • What is included in a virtual team operating agreement and how does it set expectations with virtual teams.
  • How to address the complexity of virtual environments and reliance upon team members to get projects completed faster.
  • The time it takes to prepare for a virtual meeting as opposed to an in person meeting.
Aug 14, 2015

Michael Krisa; Vice President of YLE Consulting Group is a real estate broker and has been a practicing since 1989.  In that time he has won numerous awards for outstanding sales achievement and has managed a number of top producing offices.

Commonly known as "That Interview Guy", he is famous for getting up close and personal with the movers and shakers in the Real Estate Industry. His audio and video interviews let you go behind the scenes and learn from the greatest minds in the business.

Catch one of this episodes of "That Interview Guy" here.

Key takeaways include:

  • How to overcome the fear of how you look on camera when using video.
  • What tools and apps are best for creating video for marketing.
  • Trick for looking people in the eye when talking to them during video chat.

 

Aug 13, 2015

Kristin J. Arnold, MBA, CMC, CPF, CSP is the president and founder of Quality Process Consultants, Inc., with offices in Scottsdale, Arizona and Cape Traverse, Prince Edward Island, Canada. As a professional facilitator specializing in high stakes meeting facilitation, interactive speaker and engaging trainer and consultant, Kristin is passionate about teamwork, engagement, action and momentum.Kristin’s passion for teams is reflected in her writing, speaking, facilitation and consulting. She is the author of several books in the Extraordinary Team Series (Team Basics, Email Basics and Team Energizers), as well as a newspaper columnist and contributing author to a myriad of other team-based books, such as The IAF Handbook of Group Facilitation. Her latest book, Boring to Bravo was published in August, 2010.Featured in numerous publications such as Harvard Business Update, USA Today and Selling Power, Kristin knows what it takes to lead, facilitate and participate in high performing teams.

Access Kristin's team building resources here.

Key takeaways include:

  • How to handle conflict when participants have personal agendas.
  • What questions work best to stimultate the creativity in groups.
  • How to effectively facilitate remote meetings so technology doesn't get in the way.
Aug 10, 2015

Prolific author and nationally recognized, award-winning blogger, Matt Heinz is President and Founder of Heinz Marketing with 15 years of marketing, business development and sales experience from a variety of organizations and industries. He is a dynamic speaker, memorable not only for his keen insight and humor, but his actionable and motivating takeaways.  Matt’s career focuses on consistently delivering measurable results with greater sales, revenue growth, product success and customer loyalty. Matt is a repeat winner of Top 50 Most Influential People in Sales Lead Management and Top 50 Sales & Marketing Influencers.

Download his FREE sales and marketing guides here.

Key takeaways include:

  • How sales teams can work with marketing to better tell the story for the customer.
  • Which metrics can sales teams use to better identify opportunities to improve sales performance?
  • Tips on integrating technology with marketing and sales to work together as a unit.
Aug 5, 2015

As CEO of U. S. Learning, a corporate training entity, and the producer of U.S. Learning’s training programs, Don Hutson has served clients in over 30 countries. He has years of experience in speaking, management and sales.

Don Hutson successfully worked his way through college selling real estate, and graduated from the University of Memphis with a degree in sales. He went on to become the top salesperson in a national training organization. As part of this experience, Don Hutson gave presentations to over 1500 small groups. This combination of selling and speaking experience eventually led Don Hutson to establish his own training firm. He was soon in demand as a professional speaker at corporate and association meetings.

Don Hutson’s client list includes over one-half of the Fortune 500, and he is featured in over 100 training films. He is also the Chairman of Executive Books.

Key takeaways include:

  • How sales managers can have quicker meetings with their team to drive performance.
  • Best tip when negotiating the best deal when working with customers remotely.
  • How sales training has evolved with the latest technology.
Jul 26, 2015

Real estate organizations bring in Steve Harney when they want to equip their sales teams with the right dialogue to sell more homes.  He started out selling real estate back in 1984 and has since owned offices, responsible for strategic growth, and has been one of the most respected real estate speakers for the last decade.  He currently oversees Keeping Current Matters, a 10,000+ member subscription service for agents and brokers to keep current on industry trends and create the right dialogue geared towards making more home sales.

More about Keeping Current Matters...

 Steve Harney Keeping Current Visuals

Key takeaways include:

  • How to handle false customer perceptions influenced by the media with visuals.
  • How to narrow down your visual selection based on customer priorities.
  • Which visuals are more useful than others when hosting screen to screen conversations.
Jul 25, 2015

Roger Courville has been called the Michael Jordan of online presentations and virtual classes.

Most of the time, however, he’s a just an exceedingly normal guy who speaks, trains, consults, and writes about psychosocial effectiveness when communicating via web/audio/video conferencing (e.g., webinars/web seminars, virtual presentations, webcasts, virtual classrooms).

A veteran of the web conferencing industry (since the modem days of 1999), Roger has taught tens of thousands people worldwide, and he’s reached tens of thousands more with writing appearances, interviews, and while sitting in airports.

His 2008 white paper “Five Keys to Moving Training Online” won TrainingZone.co.uk’s Reader’s Choice Award for “Top Download of the Year.”

More here...

Roger Courville Virtual Pedagogy

Key takeaways include:

  • How customers best learn from web-conferencing delivery.
  • When to listen and when to do the talking.
  • How to select the best technology in order to deliver sales conversations through web-conferencing.
Jul 24, 2015

Jeffrey Hayzlett is a global business celebrity, a prime time television show host on C-Suite TV, and a radio host on CBS Radio’s Play.it and C-Suite Radio. From small businesses to international corporations, his creativity and extraordinary entrepreneurial skills have enabled him to lead ventures blending his leadership perspectives, insights into the c-suite and business strategy, mass marketing prowess and affinity for social media. He is a well-traveled public speaker, the author of the bestselling business books, The Mirror Test and Running the Gauntlet, and one of the most compelling figures in business today.   Recently Jeffrey earned the CPAE Hall of Fame Award from the National Speakers Association because of his commitment and impact he has made on the speaking profession.

Jeffrey Hayzlett C-Suite Decisions

Key takeaways include:

  • Whether or not the C-Suite needs to meet in-person to make critical decisions.
  • What are some pet peeves when meeting remotely and how to handle them.
  • How to do your homework when approaching C-Suite executives to create value. 
Jul 23, 2015

Since 1983, Art Sobczak and Business By Phone Inc. have helped hundreds of thousands of professionals say the right things by phone to get more of what they want.

In 2012 Art received the Lifetime Achievement Award from the American Association of Inside Sales Professionals for his contribution to the profession. In 2013 he was named one of the Top 25 Most Influential Inside Sales Professionals. His latest book, “Smart Calling,” hit Number One in amazon.com’s Sales category its very first DAY, was named Top Sales Book of 2010, and the Revised Second Edition was released in April of 2013.

Get a copy of Smart Callilng now.

Art Sobczak Smart Calling

Key takeaways include:

  • How to avoid cold calling through better preparation, scripts, and dialogue.
  • How to avoid over preparing to maintain consistent phone call productvity.
  • Appropriate times when use email, the phone, or engage a customer Screen to Screen.
Jul 10, 2015

Shep Hyken, CSP, CPAE is a customer service expert, professional speaker and bestselling author who works with companies and organizations who want to build loyal relationships with their customers and employees.

His articles have been read in hundreds of publications, and he is the author of Moments of Magic, The Loyal Customer and the Wall Street Journal and USA Today bestsellers, The Cult of the Customer and The Amazement Revolution, which was also recognized as a New York Times bestseller, and, his latest book, Amaze Every Customer Every Time. He is also the creator of The Customer Focus program which helps clients develop a customer service culture and loyalty mindset.

In 1983 Shep founded Shepard Presentations and since then has worked with hundreds of clients ranging from Fortune 100 size organizations to companies with less than 50 employees. Some of his clients include American Airlines, AAA, Anheuser-Busch, AT&T, AETNA, Abbot Laboratories, American Express—and that’s just a few of the A’s!

Amazing Experiences with Shep Hyken

Key takeaways include:

  • How companies are leveraging technology to create amazing experiences.
  • How to recover from technology backfires by knowing what to say in advance.
  • The leading trends in customer service, responsiveness, and satisfaction.
Jul 9, 2015

Mark Hunter, “The Sales Hunter,” helps individuals and companies identify better prospects, close more sales and profitably build more long-term customer relationships. He is a consultative selling expert, specializing in custom-tailored sales programs that allow businesses to gain the edge they need to compete and win in today’s marketplace.

For nearly 30 years, Mark Hunter has been in sales. For 18 years, he worked for three Fortune 100 companies managing sales territories worth more than $200 million in annual sales. Other roles included directing more than 200 sales people and $700 million in annual sales. For the past 12 years, he has been a sales consultant who speaks and works with leading global companies. It’s Mark’s experience in key sales positions of top corporations that gives him the confidence to deal with CEOs and other senior-level people in today’s corporate environment.

Before Mark embarked on being an independent consultant, he spent 18 years in the sales and marketing divisions of three Fortune 100 companies.  He travels internationally 240 days a year, working with global leaders like Coca-Cola, Kawasaki, Sara Lee, Mattel, Unilever and Godiva.

Mark’s awards include Top Sales & Marketing Influencer 2014, OpenView Sales Lab Top 25 B2B Sales Influencers of 2014, Top Sales World Top Sales Influencers 2014, Top Sales World Best Blogs 2014, and CEO World Brightest Minds in Sales to Follow on Twitter.

More here…

Mark Hunter High Profit Selling

Key takeaways include:

  • The most common type of presentation to avoid that most salespeople make.
  • How to increase profitability by working with buyers focused on outcomes.
  • The one question to start focusing on outcomes that creates immediate value.

 

Jul 8, 2015

In this show we sit down with Alan Weiss, Ph.D., Author of Million Dollar Consulting and 60 other books. He is one of those rare people who can say he is a consultant, speaker, and author and mean it. His consulting firm, Summit Consulting Group, Inc., has attracted clients such as Merck, Hewlett-Packard, GE, Mercedes-Benz, State Street Corporation, Times Mirror Group, The Federal Reserve, The New York Times Corporation, Toyota, and over 500 other leading organizations. He has served on the boards of directors of the Trinity Repertory Company, a Tony-Award-winning New England regional theater, Festival Ballet, and chaired the Newport International Film Festival.

More here...

Alan Weiss Visual Frames

Takeaways from this episode include:

  • How to simplify complex processes and decision-making with visuals.
  • Why visuals created on the fly are better than prepared slides.
  • How to help others overcome resistance to using technology.
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